FireMate

All inspection, testing and maintenance services are recorded and available to our customers at any time through our computerised operating system FireMate.

FireMate is Australia’s leading Asset Management Software, built specifically for the Fire Protection Industry. Hawkins On Fire trust FireMate in keeping your properties compliant and providing you with the best customer service possible.

How does FireMate benefit you:

Transparency 

• Real time Client Portal access 24/7, giving you access to your property information anytime, including:
  • compliance and other useful reports
  • asset maintenance records
  • the ability to review and approve quotes
  • request technicians
• Real time interfacing with our technician’s devices in the field.

Compliance and Peace of Mind

• Built around the requirements of the relevant Australian Standards and state-based legislation.
• In-built Australian Standard compliant reporting/In-built AS1851 compliant reporting.
• Complete Asset Management including automatic generation of maintenance frequencies.

With FireMate we streamline and simplify our administrative processes in the office as well as in the field, which enables us to concentrate on what is really important – the maintenance of your assets and safety of your people.